Terms of Service

Last updated: April 1, 2026

1. Agreement to Terms

By accessing or using the Fionetix Solutions website at fionetix.com (the "Website") and any services provided by Fionetix Solutions ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Website.

These Terms constitute a legally binding agreement between you and Fionetix Solutions. They apply to all visitors, users, and others who access or use the Website.

2. Eligibility

You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use our Website and services. By using the Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.

3. Services

Fionetix Solutions provides enterprise software development, IT consulting, and related technology services. The specific scope, deliverables, timelines, and fees for any services will be defined in a separate written agreement or statement of work between you and Fionetix Solutions.

We reserve the right to modify, suspend, or discontinue any part of the Website or our services at any time without notice.

4. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of Fionetix Solutions or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the Website without our prior written consent.

5. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any part of the Website or its systems
  • Interfere with or disrupt the Website's operation or security
  • Transmit any malicious code, viruses, or harmful content
  • Scrape, harvest, or collect data from the Website without authorization
  • Impersonate any person or entity or misrepresent your affiliation

6. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by Fionetix Solutions. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You access third-party sites at your own risk.

7. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FIONETIX SOLUTIONS AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, death, or personal injury caused by negligence (as applicable under UK and EU law).

9. Indemnification

You agree to indemnify, defend, and hold harmless Fionetix Solutions and its affiliates from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms, your use of the Website, or your violation of any rights of a third party.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be resolved through good-faith negotiation, followed by binding arbitration if necessary.

For EU/EEA residents: Nothing in these Terms affects your rights under mandatory consumer protection laws. You may also have the right to bring proceedings in the courts of your country of residence.

For UK residents: Nothing in these Terms excludes or limits your statutory rights under UK consumer law.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: hello@fionetix.com
  • Phone: +8801312233246
  • Address: Dhaka, Bangladesh